🔒 Privacy Policy

LAST UPDATED: 03/16/2026

FHS NUTRICIONAIS E COSMÉTICOS LTDA, a private legal entity headquartered at Rua Barão Geraldo de Resende, 97 – Botafogo – Campinas/SP – Brazil, registered under CNPJ 13.751.053/0001-96 (“Merchant”), takes your privacy seriously and is committed to protecting the security of the personal data of all customers, partners, suppliers, and users (“Users” or “you”) of the website forfarma.com.br, operated through the Nuvemshop e-commerce platform, as well as any other website, store, or application managed by the Merchant (collectively referred to as the “Store”).

This Privacy Policy explains how we collect, use, share, and protect your data when you use the Store and when you interact with us through communications (“Communications”).


🧾 Acceptance of this Policy

BY ACCESSING THE STORE, SENDING COMMUNICATIONS, OR PROVIDING ANY PERSONAL DATA, YOU DECLARE THAT YOU ARE AWARE OF AND AGREE TO THE TERMS OF THIS PRIVACY POLICY, including the purposes and forms of processing described herein.


⚠️ Scope of this Policy

This Policy does not apply to third-party websites, services, applications, or social networks accessed through links available in the Store.

When leaving our Store, we recommend that you review the privacy policies of such third parties before sharing any personal information.


👥 Third-Party Data

If you provide us with personal data belonging to other individuals, you declare that you have the authorization to do so and that such individuals are aware of this Policy.


📚 Definitions

Personal Data
Information that identifies or can identify a natural person, such as name, CPF (Brazilian taxpayer number), date of birth, email address, or IP address.

Sensitive Personal Data
Information regarding racial or ethnic origin, religious beliefs, political opinions, union membership, health data, sexual life, genetic data, or biometric data.

Processing
Any operation carried out with personal data, such as collection, use, storage, sharing, or deletion.

Data Protection Laws
All laws applicable to the protection of personal data, including Law No. 13,709/2018 (Brazilian General Data Protection Law – LGPD).


🎯 Purposes of Data Processing

We use your personal data to:

🛍️ Enable purchases and services in the Store
Processing orders, payments, shipping, and deliveries.

Confirm, correct, and update customer records

✉️ Send relevant communications
Information about orders, promotions, news, and Store content.

🧩 Personalize the browsing experience
Display content and offers based on your preferences.

📞 Contact you when necessary
We may contact you by phone, email, SMS, WhatsApp, or other compatible means.

⚖️ Comply with legal and regulatory obligations

🛡️ Prevent fraud and ensure Store security

🧰 Exercise legal rights and protect legitimate interests


👶 Use by Minors

The Store is not intended for individuals under 18 years of age.

We request that minors do not provide personal data.


🙅‍♀️ Refusal to Provide Data

You are not required to provide personal data.

However, certain Store functionalities may not operate properly without specific information, including the completion of purchases or delivery of products.


🧩 Data We Collect

Browsing Without Registration

You may browse the Store without directly providing personal data.


Data Provided by You

📇 Contact information

  • first name

  • last name

  • phone number

  • city and state

  • email address

📨 Messages submitted

Information provided through forms, customer service interactions, or communications with the company.


Automatically Collected Data

During navigation we may collect:

📍 Approximate location, based on IP address or information provided by the user (such as city or ZIP/postal code).

🌐 Technical browsing data

  • pages visited

  • time spent on pages

  • advertisements viewed

  • browser type

  • device used

  • IP address

  • traffic source

Preferences and interests

Information inferred from browsing behavior to personalize the user experience.

📊 Anonymous or aggregated data

Statistical information used to analyze the Store’s performance.

🍪 Cookies, pixel tags, and similar technologies

Used for Store functionality, personalization, analytics, and advertising.


🤝 Data Sharing with Third Parties

We may share personal data with third parties in the following situations:

🧑‍💻 Service providers and operational partners

Including:

  • the e-commerce platform Nuvemshop

  • hosting providers

  • payment intermediaries and gateways

  • anti-fraud systems

  • logistics and delivery services

  • marketing and advertising partners

  • information technology and customer support services

🌍 These partners may operate in Brazil or internationally, always in accordance with applicable legal requirements.

🔄 Corporate transactions

In case of merger, acquisition, reorganization, or sale of assets, personal data may be transferred as permitted by applicable law.


🍪 Cookies and Tracking Technologies

We use cookies and similar technologies to:

✅ ensure proper Store functionality
🧭 remember user preferences
📈 measure performance and generate statistics
🎯 provide more relevant advertising

We may use tools such as:

  • Google Analytics

  • Google Ads

  • Meta (Facebook and Instagram)

  • Bing Ads

These tools may use cookies or identifiers to analyze browsing behavior and perform remarketing.


🔧 Managing Cookies

You may manage cookies directly through your browser settings.

Examples include:

  • Google Chrome

  • Firefox

  • Safari

  • Microsoft Edge

  • Opera

If you use more than one browser or device, you must adjust the settings on each one individually.

You may also manage personalized advertising directly through the advertising platforms used.


🧑‍⚖️ Data Subject Rights

Under the LGPD, you may request:

✅ confirmation of data processing
🔎 access to personal data
✏️ correction of incomplete or outdated data
🧱 anonymization, blocking, or deletion of unnecessary data
🔁 data portability
🗑️ deletion of data processed with consent
📣 information about data sharing
🚫 information about the possibility of refusing consent
🔄 withdrawal of consent

For security reasons, we may request identity verification before processing any request.


🔐 Information Security

We adopt appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or improper disclosure.

Despite our efforts, no system is completely secure.

If you identify any misuse of data, please contact us immediately.


🔗 External Links and Social Media

The Store may contain links to third-party websites, partners, advertisers, or social networks.

Each of these websites has its own privacy policies.

We are not responsible for the data processing practices of third parties.


🔄 Updates to this Policy

This Policy may be updated periodically to reflect legal or operational changes.

Whenever significant updates occur, the revised version will be published in the Store with the updated revision date.

By continuing to use the Store after updates, you agree to the revised version of this Policy.


📬 Data Protection Officer / Contact

The person responsible for personal data processing at FHS NUTRICIONAIS E COSMÉTICOS LTDA is the internally designated officer responsible for acting as the communication channel between data subjects, the company, and the Brazilian Data Protection Authority (ANPD).

To exercise your rights or clarify questions about personal data processing, please contact us:

✉️ Email: [email protected]
📱 WhatsApp: +55 11 93364-7298