🚚 Shipping Policy – Shipping and Delivery
At Forfarma, we value speed, security, and transparency in the delivery of all orders. Here you will find all the information about delivery times, shipping costs, and tracking of your order. 📦✨
📦 Order Processing and Shipping
🕒 Payment confirmation: orders are shipped only after payment confirmation.
📤 Shipping time: orders are dispatched on the next business day after purchase confirmation.
📦 Availability: all products listed on our website are in stock and ready to ship.
🚚 Delivery Methods
Domestic shipments (Brazil) are made through Correios, using the following options:
📮 PAC: economical delivery with a slightly longer delivery time.
⚡ SEDEX: express delivery, ideal for urgent orders.
International shipments are carried out exclusively through DHL Express, ensuring fast and secure worldwide delivery.
You can choose your preferred shipping method during checkout (when applicable). ✅
🧮 Shipping Cost and Delivery Time Calculation
You can calculate the shipping cost and delivery time directly on each product page:
1️⃣ Enter your ZIP code in the "Calculate Shipping" field.
2️⃣ The system will display the estimated delivery time and shipping cost for available shipping methods.
3️⃣ Choose the option that best fits your deadline and budget.
📩 Tracking Code and Order Tracking
Once your order is shipped, you will receive by email:
🔑 The tracking code for your order.
🔗 The link and instructions to track your delivery in real time.
📅 This information is sent by the end of the shipping day.
❗ Delivery Issues
If you experience any issue (delay, loss, or delivery difficulty), please contact us:
📱 WhatsApp: +55 (11) 93364-7298
📧 Email: [email protected]
🕘 Support hours: Monday to Friday, from 9:00 AM to 5:00 PM.
💪 Our team is committed to resolving any issue as quickly as possible.
✅ Forfarma Commitment
Our goal is to ensure you have a smooth shopping experience, with fast, secure, and trackable delivery. You can rely on our team to monitor every step until your order is successfully delivered. 💚📦
Cosmetics